Why G10 Fulfillment?
Our Service
Managing relationships with third-party logistics providers can be challenging, as many companies simply add your requests to a queue. At G10 Fulfillment, you’ll have a dedicated account manager based at our Wisconsin headquarters to address your questions via phone or email. We guarantee a response within one hour and aim to resolve issues within 12 hours. Our warehouse team maintains high standards, achieving a pick accuracy of 99.9%, inventory accuracy of 99.5%, and an order fulfillment rate of 99.5%.
Built for Scale
Many businesses find it challenging to secure a logistics partner that can support their growth. G10 Fulfillment is designed for scalability, with 7 strategically located warehouses across the United States and plans for further expansion. We empower our partners to grow their businesses by leveraging both Business-to-Business (B2B) and Direct-to-Consumer (D2C) channels, ensuring they reach their full potential.
Technology
Our in-house team boasts over a decade of experience in system integrations, enabling seamless connections with a wide range of retail partners, including Shopify, Amazon, Walmart, and SPS Commerce, among others. This ensures that we can efficiently integrate with your preferred platforms to streamline your operations. Additionally, our proprietary warehouse management software provides you with real-time access to monitor orders and check inventory levels at your convenience. This combination of integration proficiency and advanced software solutions empowers you to manage your logistics with ease and confidence.
Our Commitment to Your Growth
Supporting our clients is our standard. We provide our clients with a Warehouse Management System and a dedicated account coordinator, who serves as a point of contact and liaison between clients and the company's warehouses. We work as an extension of clients' teams, offering flexibility to quickly adapt to changing priorities and meet their needs.
Mark Becker
CEO/Co-Founder
Mark is a seasoned leader with nearly 15 years of experience steering G10 Fulfillment to success. As CEO and Co-Founder, he oversees strategy, vision, financials, and client relations. His background in sales and operations, honed at Milwaukee Tools and Greenlee, equipped him with a comprehensive understanding of what it takes to drive business growth. Mark's hands-on approach and commitment to excellence have been pivotal in establishing G10 Fulfillment as a trusted partner in the industry.
Kay Hillmann
Product/Brand Management Director
Kay is the Director of Vendor Operations at G10 Inc., where she leads the fulfillment operations for dangerous goods and hazardous materials, primarily servicing major retailers like Amazon and Walmart through e-commerce channels. With over 15 years of experience, Kay has a proven track record in strategic business execution, demand planning, and supply chain management. Prior to G10, she spent nearly six years at Chewy, where she developed promotional and business strategies, led cross-category go-to-market campaigns, and co-chaired the Women’s Advancement and Advocacy Group, spearheading initiatives that significantly enhanced career development and organizational culture. Her experience also includes demand planning and supply chain analyst roles at Bemis Company and Neenah Paper, as well as customer service analysis at Kimberly-Clark.
John Pistone
VP of Sales and Marketing
John brings over two decades of expertise in retail, e-commerce, and merchandising, with significant leadership roles at Amazon and Chewy. He has successfully driven revenue growth and operational excellence across various roles, including Director at Amazon, Senior Director at Chewy, and VP of Sales and Marketing at G10 Fulfillment. John's background includes a robust tenure at Amazon, where he led initiatives that streamlined operations and enhanced productivity on a global scale. At G10 Fulfillment, his deep understanding of the online marketplace and strategic leadership are pivotal to driving sales and marketing success.
Matt Bradbury
Director of Business Development and Customer Success
Matt is a dynamic leader currently serving as the Director of Business Development & Customer Success at G10 Inc. With a robust background in sales strategy and client acquisition, Matt excels at driving growth and building strong customer relationships. Prior to joining G10, he held key roles at Pandion and ShipBob, where he was instrumental in scaling mid-market sales and refining enterprise-level strategies. His career is marked by a consistent focus on sales management, business strategy, and operational efficiency, underscored by his earlier experiences at Translate.com and Parts Town. Matt's educational foundation in finance and business administration, coupled with his hands-on experience in the Greater Chicago Area's competitive market, has equipped him with the skills necessary to excel in high-impact roles.
Helen Cattaneo
Director of Business Optimization
As the Director of Business Optimization, Helen plays a key role in streamlining processes, optimizing resources, and maximizing organizational performance. She has been with G10 since 2022 and has an intrinsic understanding of how to leverage data, operations, and best practices to improve business functions. Helen continues to contribute to the G10 Fully Regulated Dangerous Goods program, working to establish procedures for scaling the business. She first joined the company to build and manage marketplace stores.
Helen graduated from UC Berkeley. Before joining G10, she held various roles at Amazon.com in retail, private label, and publishing. She has a proven track record to expand businesses with a focus on selection and profitability.
She’s a natural fit to lead initiatives that enhance efficiency, reduce waste, and create long-term benefits for G10 and its customers.
